Case Manager Job at Acro Service Corp, Delaware, OH

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  • Acro Service Corp
  • Delaware, OH

Job Description

Supervision Received:

  • Reports to the Clinical Supervisor. Individual Supervision is provided at the Clinical Supervisor’s discretion.

Duties:

  • Interviews clients, family members, and/or persons deemed necessary to obtain the most complete case history.
  • Provides technical guidance to professional and para-professional staff, and monitors subordinates to assure a quality level of services. Trains and orients new staff.
  • Maintains a caseload, providing therapeutic treatment to clients and families.
  • Provides consultation to police to enable them to intervene in crises or directly handle explosive situations.
  • Participates in inter-disciplinary team conferences to help the program grow.
  • Prepares narrative and statistical and reports on a weekly and monthly basis.
  • Provides consultative services to State and private agencies and may participate in community events led by the State Police.
  • Make home visits with a peer to assess a client’s needs.
  • The ability to coordinate treatment and other services within 24 hours of the client asking for help is essential.

Requirements:

  • Bachelor’s Degree in related field but prefer Master’s Degree
  • Three years’ experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual’s human service needs using effective counseling or interviewing techniques as well as other available resources such as service plans or case management systems.
  • Three years’ experience in providing clinical treatment, counseling, or determining eligibility for services or benefits as part of a treatment team.
  • Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months experience in narrative report writing.
  • Must be able to communicate clearly with clients, providers and Police.
  • Must be able to keep appropriate documentation
  • Be self-starter, and willing to learn
  • Valid Driver's license
  • Preference for CADC and experience with ASAM criteria

Knowledge, Skills, and Abilities:

  • Knowledge of managerial and supervisory practices.
  • Knowledge of adult psychology.
  • Knowledge of developmental, mental, and emotional disorders, and the social, economic, and psychological implications and behavioral impact.
  • Knowledge of methods and techniques of counseling and social casework.
  • Knowledge of family dynamics and reactions to mental illness.
  • Knowledge of availability, role, and functions of community resources.
  • Knowledge of interviewing techniques.
  • Skill in evaluating existing programs and making recommendations for improvement to best meet individual and community needs.
  • Skill in preparing narrative and statistical reports.
  • Ability to interpret, explain and implement applicable rules and regulations.
  • Ability to deal constructively with aggressiveness, hostility, and other emotional attitudes.
  • Ability to maintain effective working relationships with other service agencies, public and private, as well as state and federal regulatory agencies.
  • Ability to apply methods and techniques of counseling and casework.

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