Job Description

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
• Ability to communicate effectively with guests, vendors, and other associates.
• Ability to adhere to all applicable Federal, state, local, safety, and health standards.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
• Ability to accurately reports information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required Hotel meetings.

• Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
• Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
• Must have excellent mathematical and computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• At least one year of relevant experience required.
• Ability to timely obtain any required licenses or certificates.
• CPR training and first aid training preferred.
• Additional language ability preferred.

Job Tags

Similar Jobs