Software Release Coordinator Job at JPC Partners, Audubon, PA

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  • JPC Partners
  • Audubon, PA

Job Description

JPC Partners is looking for an Application Software Release Coordinator that will be responsible for executing software changes and release processes.
Responsibilities
  • Collaborate with business, IT and vendors to coordinate, schedule and implement software releases in non-production and production environments
  • Participate in all phases of the change and release management process
  • Partner with business, IT and vendors to establish release plans that satisfy software dependencies and project timelines
  • Present system changes at change review board meetings, gather necessary management approvals for upcoming changes and coordinate with testers to ensure adequate testing prior to software deployment
  • Triage and troubleshoot software release related issues in non-production and production environments
  • Monitor the health and availability of non-production environments and work with business, IT and vendors to resolve issues in a timely manner
  • Perform pre and post-install release verification to ensure non-production environments are in working order before and after a software release
  • Identify and implement automation to streamline the software release process and environment maintenance processes
  • Coordinate data refreshes in non-production environments as requested
  • Maintain strict compliance with all change and release management policies as well as SOC1 and NERC CIP compliance standards
Customer Satisfaction
  • Develop a deep understanding of the business functions and processes
  • Triage and troubleshoot software release related issues in non-production and production environments
  • Serve as a liaison between business, IT and vendors
  • Establish, monitor and maintain high client satisfaction levels
  • Document, track and resolve problems in client business systems
Skills and Experience
  • Experience performing pre and post-install release verification to ensure non-production environments are in working order before and after a software release
  • Experience collaborating with business, IT and vendors to coordinate, schedule and implement software releases in non-production and production environments
  • Experience presenting system changes at change review board meetings
  • Experience coordinating with testers to ensure adequate testing prior to software deployment
  • Experience analyzing and reporting on complex databases
  • Good understanding with relational database modeling concepts
  • Familiarity with Agile methodology and Oracle PL-SQL database preferred
  • Someone who is energetic and passionate about their work, extremely positive and solution driven
  • Someone who has worked on large teams, on projects that have different business owners
  • B.S. degree in computer science, management information systems, or equivalent experience

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