Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

a1ZaeEw0RFBQQzE5Q2gzRWpmZU95Z2d0K1E9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is not a remote position . Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

 

Minimum Education

 

  • High School Diploma or equivalent.

 

Minimum Work Experience

 

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

 

Required Skills, Knowledge, and Abilities

 

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI88cb629e5abb-30492-35681492

Job Tags

Work experience placement, Immediate start, Weekend work, Afternoon shift,

Similar Jobs

American Bank of Commerce

Accounting Administrator Job at American Bank of Commerce

 ...be a good fit for you. We are currently seeking qualified applicants to work as an Accounting Administrator at our Wolfforth Banking Center. A successful Accounting Administrator will have the responsibility of managing specialized work efficiently, with... 

Sevita

Direct Support Professional Job at Sevita

 ...REM Community Services, a part of the Sevita family, provides community-based services...  ...that motivate us all every day. Join us today, and experience a career...  ...Services provides individuals - Full-time Day (no weekends) Shift Available! THRIVE AS A... 

State Farm

Become a State Farm Agent - Assigned Client Base Job at State Farm

 ...Be your own boss. As a State Farm independent contractor agent, you can make a difference in peoples lives and help strengthen your community every day. If youre ready to help, youre ready to be a State Farm agent. The State Farm agent opportunity is one of the... 

ABB

Field Service Technician Job at ABB

 ...Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Divisions technical teams work closely with industry partners, delivering advanced solutions that support rapid growth... 

United States Secret Service

Federal Policer Officer (Uniformed Division) - $50,000 Recruitment Incentive Job at United States Secret Service

Recruitment Incentive: Applicants may be eligible for a $50,000 recruitment incentive in accordance with regulatory requirements. Click Apply to view full details and elibigility. At their core, those who join the Secret Service are courageous, intelligent, strong and...